Privacy Policy

Personal Information

We collect information that you voluntarily provide to us, including:

• First and last name
• Email address
• Billing and payment information
• Professional background and experience
• Account credentials
• Any additional information you provide through forms, surveys, correspondence, or forum posts

Automatically Collected Information

We collect anonymized, aggregate website usage data, including:

• Anonymized website visit information
• Browser type and version
• Device type and operating system
• Time and date of visits
• Pages viewed and features used
• Referring websites
• Aggregate interaction patterns with our content

We use your information for the following purposes:

Primary Uses

• Delivering courses and educational content
• Providing consulting services
• Processing payments and maintaining financial records
• Sending relevant marketing communications
• Improving our services and user experience
• Providing technical support
• Analyzing website performance and user behavior

Marketing and Communications

• Sending newsletters and updates
• Course announcements and recommendations
• Consulting service information
• Product updates and new features
• Blog posts and educational content

We use the following third-party services to operate our business:

Analytics and Tracking

• Plausible Analytics: Provides privacy-first website analytics
  • Data collected: Anonymized, aggregate website usage data
  • Purpose: Website performance insights and user experience improvement
  • Key features:
    • GDPR and CCPA compliant
    • No individual user tracking
    • No use of cookies
    • No personal data stored
  • Note: All data is anonymized and aggregated to protect user privacy

Community Platform

• Discourse Forum: Provides community interaction and professional networking
  • Data collected:
    • Account registration information (username, email)
    • Profile details voluntarily shared by users
    • Forum post content and interactions
    • Anonymized usage analytics via Plausible
  • Purpose:
    • Facilitating professional community engagement
    • Providing networking opportunities
    • Tracking aggregate forum usage and performance
  • Privacy Measures:
    • User consent required for account creation
    • Option to edit or delete account
    • Anonymized analytics tracking
    • No individual user tracking beyond account management

Email Marketing

• Mautic: Manages email communications and marketing campaigns
  • Data collected: Email address, name, interaction with emails
  • Purpose: Newsletter delivery and marketing communications

Forms Backend

• Formspark: Processes form submissions from the website
  • Data collected: Email address, name, messages
  • Purpose: Processing user form submissions from the website
• Botpoison: Analyzes form submissions for spam bots
  • Data collected: None
  • Purpose: Rejecting form submissions from spam bots

Hosting

• Namecheap: Hosts our website and applications
  • Data collected: Website usage data, server logs
  • Purpose: Website hosting and security

Learning Management

• Udemy & Courselit: Delivers course content and tracks progress
  • Data collected: Course progress, completion status, assessment results
  • Purpose: Course delivery and progress tracking

Payment Processing

• Stripe: Processes all payment transactions
  • Data collected: Payment information, billing address
  • Purpose: Secure payment processing
  • Note: We never store credit card information on our servers

Storage Location

• All data is stored on secure servers in the US and EU
• Backup systems are maintained to prevent data loss
• Data is encrypted both in transit and at rest

Security Measures

• SSL/TLS encryption for all data transmission
• Regular security audits and updates
• Access controls and authentication requirements
• Firewall protection and intrusion detection
• Employee training on data protection

Data Retention

• Account information: Maintained while account is active
• Payment records: See Stripe’s privacy policy for their legal requirements
• Course progress: Retained while active and until opt-out
• Marketing preferences: Stored until opt-out
• Inactive accounts: Archived after 12 months of inactivity

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Withdraw consent for data processing

How to Exercise Your Rights

To exercise any of these rights, reach out on our Contact page. We will respond to your request within 2 business days.

Cookie Preferences

You can manage cookie preferences through:

• Browser settings
• Our cookie consent banner
• Individual third-party opt-out mechanisms

• Our services are not intended for users under 18 years of age
• We do not knowingly collect information from children
• If we learn we have collected children’s data, we will delete it
• Parents can contact us about their children’s data

• Data may be transferred to servers outside your country
• We ensure appropriate safeguards are in place
• Data transfers comply with applicable laws and regulations
• International transfers are protected by standard contractual clauses

We reserve the right to update this policy

• Material changes will be notified via email
• Continued use after changes implies acceptance
• Previous versions available upon request

GDPR Compliance (for EU users)

• Right to access, correct, and delete data
• Right to data portability
• Right to withdraw consent
• Right to file complaints with supervisory authorities

CCPA Compliance (for California residents)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of data sales
• Right to non-discrimination for exercising rights

Data Breach Procedures

• Immediate investigation of suspected breaches
• Notification to affected users within 72 business hours
• Cooperation with law enforcement if necessary
• Implementation of remedial measures

Business Transfers

• Data may be transferred in merger, acquisition, or sale
• Users will be notified of any ownership changes
• Option to delete account before transfer